Deposit and Balance of Payment: Once your booking form and deposit have been received by Journeying, we will send you confirmation of your booking. Note that the balance is due 8 weeks prior to your holiday. Reminders are not normally sent, so please make a note of the relevant payment date.
Cancellation: All cancellations must be in writing and are effective from the date received. For cancellations received more than 56 days before a holiday starts, the deposit will be forfeit, whilst any other payment towards the cost of the holiday will be refunded. For later cancellations, the deposit will be forfeit but any other payment towards the cost of the holiday will be refunded less the following:
56-42 days before the start - 20% of the holiday cost
41-28 days before the start - 50% of the holiday cost
27-0 days before the start - 100% of the holiday cost
Financial Security: For your financial security, all deposits and pre-payments are safeguarded to comply with the EC Package Travel Directive 1992.
Journeying strongly recommends that you arrange personal travel insurance.
Journeying in making arrangements for transport, accommodation and other services, act solely in the capacity of agents, and not principals. All such arrangements made by Journeying are made on the express condition that Journeying shall not be liable for any injury, damage, loss, accident, delay or irregularity which occurs by any reason of the condition of any building, structure, boat, or vehicle or any fixture, fitting or accessory thereof or through the act or default of Journeying or their representatives or any other person engaged in the transportation of any person attending or participating in a Journeying holiday or carrying out arrangements on a journey.