B o o k i n g C o n d i t i o n s
Deposit and Balance of Payment:
Once your booking form and deposit have been received by Journeying , we will send you confirmation of your booking. The balance is due eight weeks prior to your journey.
All cancellations must be in writing and are effective from the date received. For cancellations received more than 56 days before a journey starts, only the deposit will be forfeit, whilst any other payment towards the cost of the journey will be refunded. For later cancellations, the deposit will be forfeit and any other payment towards the cost of the journey will be refunded less the following:
56-42 days before the start - less 20% of the journey cost
41-28 days before the start - less 50% of the journey cost
27-0 days before the start - less 100% of the journey cost
For your financial security, all deposits and pre-payments are safeguarded to comply with the EC Package Travel Directive 1992.
Journeying strongly recommends that you arrange personal travel insurance.
Finally, in making arrangements for transport, accommodation and other services, Journeying acts solely in the capacity of agents, and not principals. All such arrangements made by Journeying are made on the express condition that Journeying shall not be liable for any injury, damage, loss, accident, delay or irregularity which occurs by any reason of the condition of any building, structure, boat, or vehicle or any fixture, fitting or accessory thereof or through the act or default of Journeying transportation of any person attending or participating in a Journeying journey or carrying out arrangements on a journey.
Please email Journeying for guidance on how to send payment if you are resident outside the UK.
Booking address 1 Westfields, Saffron Walden, Essex CB11 3DZ
Telephone 01799 513750 (+ answering service checked frequently)
Journeying is a not for profit company limited by guarantee. Registered Company no. 6919850.
Registered office : 45 Devonshire Road, Southampton SO15 2GL Great Britain.